Garment quality doors intensify H&M admits that fade clothing has not been submitted

Ms. Sun’s H&M black suspenders purchased three basins of black water. H&M provided a quality report from its company’s production test center in India. However, for this report, the Beijing Municipal Bureau of Industry and Commerce did not recognize it. . The "quality doors" of clothing have become increasingly fierce. More and more clothing brands have been found to be out of quality, and strict quality control has become an urgent problem to be solved.

● Event:

Ms. Sun, the brand's blouse washed out of three basins of black water, recently purchased a black long-length halter top at a H&M store in a shopping mall in Beijing. The price was 79.9 yuan. After returning home, Ms. Sun accidentally discovered that the newly bought clothes had faded. “A wash of black water came out.” Ms. Sun said that at first she thought the clothes might have some floating colors, so she dried them and then proceeded to dry them. A second wash resulted in a wash of black water.

“How does a brand's clothes fade so seriously! Will it contain any harmful chemicals?” After receiving a complaint from Ms. Sun, the reporter did a third cleaning with her clothes. The cold water was used, but no cleaning was added. Agent. The reporter found that when the clothes had just entered the water, the water began to turn cloudy. The original colorless water turned into a layer of pale gray, and the hand was gentle. The color of the water became deeper and darker, and the whole basin of water slowly spread to grayish black.

Is clothes discoloration a case? Yesterday, the reporter searched online and found that complaints about the discoloration of H&M's clothes were not in the minority. According to media reports, H&M was ranked on the list of unsatisfactory garments issued by the State Administration of Quality Supervision, Shanghai, Guangzhou and other quality supervision departments. .

The reporter learned that the state has a clear quality and safety standard for the apparel industry. This standard has clear content requirements for formaldehyde content, pH value, color fastness, odor, and degradable carcinogenic aromatic amine dyes. Once this standard is exceeded, the product That is not qualified.

● Response:

H&M admits that H&M's faded clothes are not quality issues without third-party testing. Can consumers return?

The reporter recently visited a number of H&M stores in Beijing. They did not see the clothes sold out or left. The staff members said they were unaware of the fact that “If they get it back and they really detect fade, they should belong to a quality problem”. goods.

In response, H&M Public Relations also provided an official reply saying that the garment has passed the quality test of the testing center of the H&M India Production Office. H&M China has already reflected this situation to the headquarters and will strengthen quality control.

The reporter noticed that the production area marked with this piece of clothing is India. People in the public relations department explained that H&M clothing testing is usually performed at the production site's own factory or an external laboratory. This suit was tested in its own factory. She also admitted that it has not been tested by a third-party testing agency in China.

H&M’s reply to the reporter stated in the email: “H&M needs to pass different tests for each piece of clothing before it can be sent to the store for sale (for example, shrinkage, distortion, color fastness, idling, and fuzzing). H&M complies with the product Safety legislation must be the most stringent legislation in the countries where it operates."

When a reporter asked whether the clothes would be re-inspected by a third-party testing agency in China? Is the test result guaranteed to meet national standards? People in the public relations department said that it was still uncertain. “Because this suit is selling well, there are only more than 50 pieces in the country, distributed in dozens of stores in China. We haven’t found it yet. We have arranged for staff to find it.” Said that due to the impact of transportation environment and other issues, dare not say that the results of testing by third parties in China will meet the national standards.

● Industry and Commerce:

Professor Wang, who does not recognize the manufacturer's test report of the China Textile Industry Association's testing center, stated that the test report issued by the manufacturer complied with its own standards, but whether it meets the relevant domestic standards cannot be determined.

The Consumer Protection Department of the Beijing Municipal Administration for Industry and Commerce and Qiu Baochang, the Beijing Huijia Law Firm, also expressed the same opinion. According to Director of the Consumer Protection Department of Beijing Municipal Administration for Industry and Commerce, Director Cao said that the manufacturer’s own test report cannot be used as a basis for product qualification. Only when a third-party testing agency with qualified qualifications in China can issue a test report can it be judged. He also stated that the three times of washing out black water has already explained the problem. Consumers who encounter similar situations can report it to industry and commerce or consumer associations. The relevant departments will firstly ensure the interests of consumers and mediate consumers and businesses. The industry and commerce department will also supervise the brand based on consumer reports.

Beijing Huijia Law Firm Qiu Baochang believes that once it is determined that the clothes have quality problems, consumers can request the manufacturers to return the goods and claim corresponding losses.

Although it is inconclusive whether it meets the national standards, H&M said that the after-sales service staff has contacted the customer and will return the goods unconditionally. At the same time, the customer can freely select one of the same amount of goods in the store as a gift to H&M to apologize to the customer. At present, the customer has accepted the processing advice.

●In the industry:

A considerable number of companies did not submit an inspection. An industry expert told the reporter that the “National Textile Basic Safety Technical Specification” has a clear restriction on formaldehyde content, pH value, color fastness, odor, and decomposable carcinogenic aromatic amine dyes. Divided into A, B, C three categories. Taking formaldehyde as an example, the formaldehyde content of A-type products, ie baby products, must be less than 20 mg/kg; the B-type products, which directly contact human skin, must have a formaldehyde content of less than 75 mg/kg; , that is, non-direct contact with human skin products, the formaldehyde content must be less than 300 mg / kg.

"This standard is an enforcement standard." Experts said that production units and distribution units must be strictly enforced in the process of production, processing, and sales. However, domestic companies do not strictly require manufacturers to submit inspections, but only take sampling methods. This makes some companies have an opportunity to exploit loopholes. “It can be said that there are a considerable number of companies that do not submit inspections, or to reduce the cost of picking projects. Some tests will not be done."

Industry experts received an approval from a person who had previously worked on design work for a certain brand of clothing. He said that some companies even sell unsatisfactory after the test is as usual, "shopping requirements are more stringent, but some shops (manufacturers in the roadside store opened) have little supervision, there are more problems."

●Recommended:

Buy clothes can see test reports Beijing Consumers Association has also interviewed the media to analyze the causes of product quality defects, that first, some companies in order to reduce costs, save testing costs, based only on the data provided by the fabric supplier, The fabrics were not tested before production. As a result, the fiber content, color fastness, formaldehyde, pH, etc. did not meet the requirements of the national standards. Second, the company obtained the test report only for the purpose of dealing with the regulations of the shopping malls, and only detected a few indicators. The illusion that the company's products meet the requirements of national standards.

Mr. Zhang, from Beijing Garment Quality Supervision and Inspection Station, suggested that when purchasing branded clothing, members of the public may ask the merchant for a test report if they have any doubts.

Experts said that formaldehyde, aromatic amines, pH value, color fastness, etc. will pose potential health ** to the wearer, poor color fastness will lead to heavy metal outflow, it is recommended that consumers buy clothing after cleaning and then wear, while consumers also The shopping vouchers should be retained so that legitimate concerns can be maintained after quality problems occur.

Morning News reporter Zou Le / Wen Shi Chun Yang / photo â–  news link clothing brand explosion in recent years "quality door"

In June 2010, the Guangzhou Consumer Council and the Guangzhou Municipal Administration for Industry and Commerce announced the results of the sampling of children's products. The T-shirt in the "BABY CREATIONS" folder of the Queen found more than 200% of formaldehyde.

In July 2010, a total of 65 garments were found to be unqualified in the apparel sampling results announced by the Beijing Municipal Bureau of Industry and Commerce. Among them, “Man Fu Xin” and “Chuang Jin Wei” have identified carcinogenic aromatic amine dyes. Was ordered to withdraw from the market.

In April 2011, the Beijing Consumers Association announced the results of comparative tests on 57 kinds of casual trousers in the Beijing market. There were 20 sample test items that did not meet the requirements of the national standards and accounted for 35% of the total number of samples. Among them, a ZARA containing wool product measured and the nominal does not match; G2000 sample pH value is excessive; "Golden Crocodile", "Bryan BRUIN" two samples of high formaldehyde content; MEXX, Guan Qi, ZARA, G2000 and other nearly 30% Samples tend to fade.

In August 2011, the Guangzhou Municipal Administration for Industry and Commerce conducted a comprehensive monitoring of the quality of casual wear in the circulation sector in Guangzhou. The results showed that the pass rate of casual wear in Guangzhou was only 68.0%. Many well-known brands such as Levi's, JESSIE, H&M, VERO MODA, and PLAYBOY have been detected as unqualified. Unqualified projects mainly focus on pH value, color fastness, fiber content, slitting degree, etc.