The trade order process is roughly as follows: accept customer orders, analyze product incoming materials, purchase incoming materials, and make samples (mainly the factory understands the implementation of the sample, the production process is suitable for the customer's product requirements, and the production progress meets the delivery date) , send samples to the customer for approval, large-scale production.
To make trade orders, the general procedure is as follows: accept customer orders, analyze product incoming materials, purchase incoming materials, and make samples (mainly the factory understands the implementation of the samples, the production process is suitable for the customer's product requirements, and the production progress is satisfied to meet the delivery. Date), the sample is sent to the customer for approval, and the big goods are put into production. The production process is cumbersome and error-prone, the processing factory will give you trouble, and the customer will, be mentally prepared.
First, the process list 1. First process the word processing, translated into Chinese.
2. Refer to and check the process list of previous years (mainly refer to the old customers), research whether there are new changes or there are some wrong places, focus on whether there are special requirements, and the place where the process order indication is unknown should communicate with the customer in time. If the customer does not understand the place, it can be processed according to the regular operation requirements of the order.
3. Check the process list item by item: (1) First of all, the main material, such as fabric variety, yarn count, structure, gram weight, color (special attention to special colors, such as hemp ash); (2) accessories, including Zipper (specially, such as YKK), rope, buckle, eye, lace, elastic band, woven fabric (should pay attention to whether it needs to be dyed), flat knitting machine rib, main standard, washing standard, hanging tag, decorative card, etc.
4. Seriously study printing, embroidering and other treatment methods according to the process sheet, such as silking, washing, tie-dying, etc. (There is no detailed information on printing and embroidering in HTP orders, even printing color and printing at the beginning of proofing) The size is not clearly indicated, the customer has only one requirement: the effect is good. Although the customer gives this right to the factory, it also brings certain difficulties to the factory. It is necessary to speculate on the customer's mentality and take the initiative to innovatively design something. At the point, we should adapt to this requirement of the customer as soon as possible).
Second, after the nuclear price has carefully studied the process list, arrange the nuclear price, that is, fill in the nuclear price list. When filling out the nuclear price list, it must be clear and serious. After the person who has checked the customs, it is the primary responsibility. It is recommended that the merchandisers better organize a list of factory fabrics, yarn counts, weights and widths so that when the nuclear price meets the same fabric in the future, the price list can be filled according to a fixed process. There are also price lists.
1. Verify the yarn count, weight, width or production difficulty of the relevant fabric production on the craft sheet, mainly communicate with the dyeing and finishing plant. After the implementation is confirmed, the relevant materials of the fabric are clearly defined so that the craft personnel can calculate the materials. When checking with the dyeing and finishing factory, check the width and weight of the fabric, pay attention to the comparison between the yarn count and the weight of the fabric, and facilitate the accounting of the materials.
2. The process room staff carries out the calculation of the process quantity. At this time, the condition of the auxiliary materials (especially the customers of the 100 good things are generally designated manufacturers, and the price of the auxiliary materials should be further implemented, so as to avoid the price appearing after the large goods are put into production. Difference) Explain in detail, ask the customer which accessories belong to the type of customer supply and printing and the type of embroidery thread, to avoid omissions, customers have special requirements, but also need special instructions.
3. The production workshop compares the production volume and the processing fee according to the process list. Since the workshop is calculated with reference to the process sheet, a lot of content is only “paper talkâ€, so the conditional sample is provided as much as possible. If the customer specifically instructs, it is necessary to inform (preferably written) the production department in detail so as to be as accurate as possible.
4. Collect data and calculate the price. Since the price clerk is accustomed to the nuclear price according to the information he knows, when the customer has special requirements, he must have clear instructions and make relevant reminders. For example, the fabric has special requirements (with waterless washing, etc.), and the accessories are strange. Printing, embroidery prices, etc. All of this must be written in detail in the nuclear price data or in the process sheet for future reference.
5. If the price of some accessories and printing and embroidering is not clear when quoting, the price of the listed accessories and printing and embroidering should be indicated at the time of quotation. If the order of 100 good things is often specified, the accessory factory will be appointed, and the orders of Weijia and O. To the fabric inspection and garment inspection (customer-designated accessories, the merchandiser must pay attention to it. If the merchandiser is not clearly marked, the merchandiser must bear the main responsibility; all the information on the auditor’s price list must be clearly seen. The information on the handling of the hand should be counted in mind; if there are special requirements, you must tell the price clerk.
3. In general, after the price is reported, if the customer feels that the price is close or acceptable, he will ask for a sample (in principle, the price will be discussed first, and then the proof will be made; in principle, the new customer will not be prepared, and the sample will be prepared. Receive sample fee). Main attention when preparing samples (the key to preparing samples is to ensure delivery and quality. Therefore, the data we need must be accurate and consistent with customer requirements to ensure that samples are confirmed in time and avoid repeated rework):
(1) Sample 1. Style: Generally speaking, the sample is mainly for workmanship, and can be used instead of fabric, but when there is color matching, it must be matched with appropriate, and the size work is completely in accordance with the instructions and requirements of the customer.
2. Confirmation sample: As a confirmation sample, the customer value is that the color should be correct, the auxiliary materials should be aligned, and the embroidery should be done according to the requirements, especially for large-sized fabrics. Because in general, the confirmation is for the designer, so it must be good and accurate, in line with the designer's taste, this work is very important. If you do not do well, you can say that you have to give up, everything is in vain.
3. Pre-production samples: Generally speaking, after the large-scale fabrics come out, in order to ensure the accuracy of the large-scale goods, before the cutting, the samples are shown to the customers, representing the level of the large goods, and the customer's inspection of the group. In order to facilitate the production, the pre-production sample must meet all the requirements of the customer for large goods, avoid production losses, and must be arranged quickly. For the HTP order, after the big goods come down, arrange the large-scale pre-production, and wait for the pre-production sample to confirm the large-scale production. HTP orders do not require printing or embroidery.
4.Advertising sample: The advertising sample is generally used after the order is confirmed. Before the big cargo is shipped, the customer uses the sample to expand the publicity and increase the sales volume. The color is uniform and the appearance is good. It must play a leading role. The advertisement sample must be arranged in advance and cannot be placed next to it.)
5. Qi color sample: This requirement requires less customers and can be flexibly mastered. For HTP orders, the customer requests to make a sales sample after the process order is released, and similar or close substitutes can be used for the unsuitable accessories. After the sample is sent away, the price and price are arranged, and then the customer confirms the opinion.
6. Washing sample: To ensure the size of the garment washing, the shrinkage rate of the premise working fabric must be done.
7. Ship sample: Most customer ship samples should be in large cargo. If the ship sample that is incorporated into the bulk cargo is not incorporated into the bulk cargo, the merchandiser should bear the main responsibility.
(2) Color sample 1. Color sample, the production should be good-looking, timely, and the preservation should be complete, in triplicate: you must keep one copy, so as not to check the color of the large goods in the future production process, and ask the customer is Natural light is still in the light, so that it can be confirmed in time.
2. Yarn samples.
3. Layout, such as hemp ash: If the customer specifies the hemp gray number, you can communicate with the customer directly to produce large goods. If there is a customer swatch, you can find some similar color samples to be confirmed by the customer. When the color sample relates to hemp ash or smoky gray, it is better for the customer to specify the color number on the Huafu or Jinlan yarn card, which is convenient for the department to purchase the yarn.
(3) Printing and embroidering patterns Firstly, it is required to use the correct color of cloth and thread proofing as much as possible, especially for embroidering. The embroidery thread must use the correct color. If it is difficult, it can communicate with customers and make arrangements. Printing and embroidery materials must be accurate, such as color matching, pattern, etc., and timely communication with customers is not clear, and strive to shorten the confirmation period (printing, embroidering, confirmation time: in principle, the salesman will transfer the printed and embroidered materials. Within three days after the outside association member, the confirmation sample should be transferred to the salesman. The outside association member should pay attention to confirm that the color of the sample fabric must be correct. The confirmation sample must be inspected before passing the inspection, and the inspection will be checked. The confirmation sample will be sent to the customer for confirmation by the merchandiser. The confirmation sample after the customer confirmation should be transferred to the production plant in time, and the handover record should be made. The external associates should summarize the printing and embroidering prices of the previous and future processing, so that it is convenient to inquire when similar processing business appears in the future.
(4) Excipients Due to the limitations of our accessories development, we must arrange the excipients as widely as possible. As peers, customers and other departments, here is the network query, the focus is fast! ! When the auxiliary materials required by the customer are indeed difficult, they should consult with the customer in time to process the opinions. The excipient administrator should summarize the information such as the price of excipients purchased before and after, so that it is convenient to inquire when similar excipients appear in the future. For HTP orders, the accessories are many and miscellaneous, pay special attention to the dyeing problems, such as weaving, herringbone belt, etc.; although some accessories are easy to find, but the amount of the OEM is not up to the factory, the factory is not willing to do, In the customer's general confirmation of the style of the accessories on the sales sample, therefore, in the proofing, consider looking for some good and easy to find accessories, reducing unnecessary troubles in the production of large goods. The overall requirements for excipients are low price and good quality. Therefore, it is very necessary to widely summarize the materials of each auxiliary material. It can be found in the future when such auxiliary materials are encountered. Excipients confirm the sample time: In principle, the confirmation sample should be sent to the customer for confirmation within three days after the salesperson transfers the materials for the auxiliary materials to the assistant manager.
IV. Execution of the contract After obtaining the customer's consent or signing the contract and confirming that the customer has executed the contract (such as opening L/C, wire transfer, prepayment, etc.), settled by L/C, the letter of credit should be reminded as soon as possible to prepay If the payment is settled, the payment shall be promptly reminded, and the settlement by wire transfer shall be carried out with a high risk, which is usually applicable to old customers. The production notice must be issued, and the production notice must be as complete, complete, and correct as possible. After the order is issued, the relevant departments will receive the correct instructions within a reasonable time and have begun to implement. Production planning is required to the production plant, and the production instructions are supervised in all aspects to ensure smooth operation. If the customer information is not available, it is necessary to communicate and mediate with relevant departments and customers in a timely manner to make a more reasonable production plan.
V. Confirmation After the signing of the contract, it is more important to confirm the work for the responsibility. When arranging confirmation, you must master the following principles:
a) First arrange the production plan, check the confirmation points, first check the auxiliary materials, check whether the color of the incoming materials is consistent, especially the inspection of the main and auxiliary materials to ensure the smooth start of the production safety period.
b) Supervise and supervise the production plan and confirm all relevant instructions to ensure the smooth progress of production. The written or in-kind materials have been submitted to the responsible persons of the relevant departments and have been carefully implemented. If the correct process list, sample, printed embroidery pattern, customer's final confirmation opinion or modification opinion should be timely conveyed, supervise and feedback on various problems arising in production, and communicate with customers in time for problems arising in production. And processing.
c) Check all incoming items and agree with the customer's confirmation.
d) Pay attention to the customer's changes, such as the color of the fabric and the number of contracts. If there is a change, notify the production department within the previous time to reduce unnecessary losses.
VI. Tracking of Contracts During the execution of the contract, it is necessary to fill in the follow-up form on time, report the production progress to the customer in a timely manner, and collect the information in time, sort the order, avoid the omission, and communicate with the customer and the production department in time. The accidents should be dealt with in a timely manner, such as reporting, negotiating with customers, and coordinating the relevant departments to take remedial measures.
In the near delivery period, if there is any obstacle to the delivery of large goods during the production process, the customer must be notified in advance; during the production process of large goods, sewing, printing, embroidery, etc. will hinder the smooth production. When you are in a timely manner, you must promptly notify the customer (and send the sample to the customer at the same time) to take remedial measures.
In order to carry out large-scale production smoothly, we must first go to the production plant in time to see the daily production situation. In case of delay in customer confirmation or provision of some information, in addition to communication, it should also be faxed to the customer in writing or tell the customer about the progress of the production, and reminded that it may affect the delivery date. At the same time, it may exist in the production process. The problem should be summarized in a timely manner, especially the auxiliary materials.
The quality control supervisor shall, together with the quality control staff, inspect the product before the delivery of the large goods, and issue an inspection report form (remediate suggestions and preventive measures for the problems found); when the customer comes to our company for inspection, the quality control The supervisor or quality control should accompany the customer to inspect the goods and make a record.
7. According to the contract and the later results negotiated with the customer, arrange the shipment in time (HTP customers may have more than one, he will have different requirements for the box, bar code, packaging bag, should pay attention, and write The form is given to the workshop).
1. Shipment time, quantity, and time of arrival, timely notify relevant departments (arrange delivery according to the time of arrival notification, if delivery cannot be guaranteed, the clothing company will negotiate with the shipping company or customer).
2. Booking, customs declaration.
3. Handle internal delivery procedures.
4. Ship samples and related matters, ship samples are generally sent to customers one week before the shipment of large cargo.
8. Invoice issuance and payment recovery The documentary of the International Business Department is responsible for the issuance of invoices for export products, and is responsible for filling out the relevant forms for the issuance of export invoices; the accountant of the International Business Department is responsible for the issuance of domestic product invoices, and the merchandiser is responsible for filling out the invoices. The domestic sales merchandiser is responsible for the recovery of domestic sales, promptly supervising and prompting customers to handle, and speeding up the capital turnover of our company. For the settlement of goods for export products, if the letter of credit is settled, the merchandiser will urge the customer to issue a letter of credit for our company in time, and the documentary shall be responsible for reviewing the contents of the letter of credit; Timely urge customers to pay and avoid the loss of bad debts.
IX. Reimbursement For the procurement and processing business that our department is responsible for, it is necessary to reconcile with the production factory in time. After the business is confirmed, the other party will issue a special VAT invoice that meets the requirements of our company, and according to the relevant documents of our company. Make timely reimbursement.
For the expense report: travel expenses, after the return of business trip, it is necessary to timely report the account, according to the company's documents; other expenses of the account, strive to account in the month of the expense, to avoid the cost of cross-monthly accounts, affecting the company and The department's profit accounting.
X. Sorting and archiving of data All personnel in the department should organize and archive all the materials that they are responsible for in a timely manner, keep the desktop clean and orderly, and distribute the files to the individual's filing cabinets in a timely manner to maintain the overall appearance of the materials. And practicality, not allowed to be placed indiscriminately; for the public parts of office supplies, etc., it is necessary to organize in time, personal information, samples, sample cloth, etc. are not allowed to be randomly placed, if found casually, will be punished for responsible persons .
XI. Related forms of after-sales service invoices for products.